Orders will be shipped within 2-7 business days after your order is placed unless we post otherwise on our website or via email. Shipments leave from California, so please be aware that shipping times may vary depending on your distance from our warehouse.

If you're experiencing problems with shipping, please email us at info@ojaiwild.com. Please include your tracking info and sales receipt. We'll do our best to work with our shipping partners to find your package. However, we're not responsible for any errors in the order or shipping address that result in a lost package.