Customer Service

Like our precious essences, each customer is important and valued.

Our service is always tailored to each individual customer. If you have any questions, your call will be answered and addressed personally.

Our business hours are Monday through Friday from 10 am to 5 pm.


Purchasing and Shipping options

We accept Visa, Mastercard and American Express for purchases on our website.

For your convenience, we offer free U.S. domestic shipping.



Ojai Wild sales are final. If the product is defective upon arrival, we will accept Eau de Cologne for exchange or web credit only, within seven days of receipt. All shipping damage claims will be directed to the shipping company. The credit is for the price of the item and does not include shipping and handling. Please ship all returns to:

Ojai Wild
4982 North Street
Suite B
Somis, CA 93066


Privacy Policy

Ojai Wild recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide us to any third parties.

If at any time you would like us to remove you from our email list, feel free to contact Ojai Wild customer service via email:


Ojai Wild

PO Box 1536
Ojai, CA 93024